Carpet Cleaning Blog

Sham Wow is not needed

Allbright — Mon, 03 Jan 2011 23:20:07 +0000

I was cleaning a home today when I was tapped on the back of my shoulder. The customer asked me if I could help her as she just spilled a half a can of soda on her carpet. I immediately went outside to my truck and pulled out a white terricloth towel. I went back …

Carpet Cleaning with a Soda Stain

Allbright — Tue, 28 Dec 2010 20:53:37 +0000

We had a house in Portland Oregon this week which had a nice 6×6 stain from a soda can. The customer had tried to the best of their ability to pull it out and had limited success. It seemed as if the stain would go away and then come back and look bigger and darker …

Carpet Cleaning Expectations (Article #4)

Allbright — Tue, 21 Dec 2010 00:13:10 +0000

Yesterday I had a first time customer who had not had her carpets cleaned in 2 years. I explained to her that among other reasons with beige carpets it pretty much shows all dirt and soil and that she should have them cleaned more often. She told me that last time she had them cleaned …

Carpet Cleaning Expectations (Spots Vs. Stains Article 3)

Allbright — Sat, 18 Dec 2010 21:09:45 +0000

When a customer calls me for some service I try to retrieve as much information about the job they want us to do before we arrive. This information is key to a succesful carpet cleaning experience. I know based on how long it has been since last cleaning on how much soil and dirt could …

Carpet Cleaning expectations (Article 2)

Allbright — Tue, 14 Dec 2010 16:10:44 +0000

Monday of this week we went out to a customers home in Tualatin Oregon to clean a beige carpet in the entire house. The customer informed us that the last time they had the carpets cleaned was about a year ago. She also informed us that they rearrange the furniture in the family room from …

Carpet Cleaning expectations (Article 1)

Allbright — Sat, 11 Dec 2010 06:01:25 +0000

A carpet cleaner should always do a walk through with the customer upon arrival. This gives the carpet cleaner a chance to ask about spots or stains so that they can be addressed appropriately. It also gives a chance for the customer to point out the issues that they were concerned about when making the …

Spot removal for beige carpets

Allbright — Mon, 06 Dec 2010 23:59:20 +0000

This week has been interesting in that we have serviced the Beaverton, Tigard and Hillsboro areas and several of our customers have beige colored carpets. Beige carpets tend to show more dark spots than does a carpet of a darker color. Many of the spots in the dining area are either food or liquid spots …

Upholstery Cleaning

Allbright — Fri, 19 Nov 2010 23:58:32 +0000

On many occasions I have heard customers say that they are going to sell or give away the sofa because it is very dirty and impossible to keep clean. I usually pass on 2 suggestions: 1) Vacuuming the Sofa on a regular basis will great improve the appearance of the furniture. 2) Professional Upholstery Cleaning …

Carpet Cleaning on a Routine Schedule?

Allbright — Fri, 12 Nov 2010 04:37:34 +0000

Everyone understands that a car should have an oil change every 3000 miles. Someone could wait to have the oil changed after 18,000 miles and pay the same $49.99 for the service but your automobile will probably not run the same as if you had the routine maintanence that is recommended. You don’t wait until …